SMALL ANIMAL &
EXOTIC PET CARE.
Expert Care for
Every Member of your Family.
From feathered friends to scaly companions,
we ensure their unique needs are met while you are away own home.
No Last-Minute Fees. No Cancelation Fees. Ever.
We understand that small and exotic pets require precise care.
✅ After-Visit Report
✅Constant Routine
✅ Reduce Anxiety
✅ Home Security
✅ Personalized Care
✅ No Visit is Missed - Ever
✅100% Satisfaction Guarantee
The Critters We Love to Serve.
Reach out if you do not see your requirements.
We would love to work with you and your babies.
Rabbits & SMall Mammals
Guinea Pigs, Hamsters, Ferrets, etc
We provide daily fresh hay, carefully measured pellets, fresh vegetables, and constant water checks. We also handle spot cleaning of their enclosure to maintain a hygienic environment.
CAGED
Birds
Parakeets, Cockatiels, Conures, etc.
Our care includes daily fresh food and water changes, cage cleaning, and providing social interaction or quiet companionship, depending on your bird's personality.
Reptiles & AMPHIBIANS
Lizards, Geckos, Snakes, Turtles, Frogs, etc.
We meticulously monitor and maintain temperature gradients, humidity levels, and lighting schedules (UVB/heat lamps). We are experienced with various dietary needs
BACK-YARD CHICKENS
All breeds.
We ensure your flock has fresh feed and cool water, collect all eggs daily, and securely latch the coop at dusk to protect them from predators.
FisH &
AQUARIUMS
Freshwater & Saltwater
Care includes precise feeding, monitoring water temperature, and a visual check of all equipment (filters, heaters, pumps) to ensure everything is functioning correctly.
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DROP-IN VISITS
From a quick daily feeding to a comprehensive habitat care,
we offer visit lengths to match the unique needs of your small pets.
20mins. The Express Visit.
$26/visit
Best for Simple habitats, like a single hamster or fish tank, requiring only feeding and a quick wellness check.
Our most basic visit, designed for low-maintenance pets. This efficient stop includes a quick feeding, a water check, and a visual confirmation that your pet is safe and their habitat's essential systems are running properly.
30mins. The Popular Visit.
$29/visit
45mins. The Deluxe Companion.
$33/visit
Best for multiple pets or enclosures, complex care routines, or pets requiring significant handling or out-of-cage time.
For pets requiring extra attention, this extended visit allows for more detailed habitat maintenance, supervised out-of-cage enrichment or exercise, and dedicated time to follow complex dietary or medical routines without feeling rushed.
Please note: we have a Minimum Visit Policy for small critters, which is one 20min visit per 24hrs. The well-being of your sensitive pet is our top priority. During every visit, regardless of length, we perform a crucial check to ensure that all environmental controls—such as heat lamps, UVB lights, filters, and your home's air conditioning—are functioning correctly. We are your eyes and ears to ensure their delicate habitat remains stable and safe.
TRY US RISK FREE!
100% Money Back Guarantee
We are so confident in the integrity and professionalism of our highly-vetted service providers that we back every service with our 100% Money-Back Service Guarantee. Your satisfaction and security are our highest priority — if you are not completely satisfied with the service provided, we will make it right or refund the cost of that visit.
12 Best Pet
Services Awards
3 ThreeBest
Rated Awards
BBB
A+ RATING
4 Best Home
Services Awards
85 5-Star
Google Reviews
ADDITIONAL SERVICES
Initial Onboarding Consultation ................ FREE
Free Meet & Greet for all new clients to meet your sitter and for your sitter to meet you and your pets
Key Collection Fee | Key Return Fee ........ $16.00
Your sitter will keep your keys securely for no fee. If you would like them returned your keys returned these fees are then added.
Store Run .................................................... $30.00
Ideally you will have a full pantry of everything we need for your schedule. For last minute requests or extension, we can grab whatever you run out of
24hr Live-In .............................................. $375.00
If you need 24hr coverage for medical / pet is super-spoiled reasons give us a call. We recommend 18hr Live-Ins so your sitter can leave for shopping and personal errands
Last Minute New Client Deposit .............. $50.00
New clients with a request within 48hrs may be asked to pay $50 deposit which is refundable if we complete the service or if we are unable to. Unable to refund if client cancels before the start of the schedule.
Gratuity... Your sitter gets 100% of your tip
We hope that you are delighted with the service provided and will tip your sitter. This can be added to your invoice before or after your schedule finishes.
Additional Consultation ........................... $22.00
Further consultations are needed if you move home, get another pet, new medical requirements or a significant time has passed since your last visit
Subcutaneous Injection ............................ $12.00
Most of our sitters are vet techs or have experience in administering subcutaneous injections
Other Charges | Policies
Holiday Surcharge Day Visit ..................... $9.00
........................ Sleepover $18.00 | Live-In $25.00
As a thank you for your sitter working on holidays, a surcharge is added for each visit. Your sitter gets 100% of this surcharge.
Min Policy for Dogs with Doggy Door / 24hrs
1 x 45mins AM visit | 1 x 45min PM visit
Min Policy for Dogs w/out Doggy Door / 24hrs
1 x 45mins AM visit | 1 x 30mins MID visit | 1 x 45min PM visit
Minimum Policy for Cats / 24hrs
1 x 30min visit per 24hrs
COMPLETE PEACE OF MIND FOR ALL SERVICES
"If your pets could choose,
they would choose us"
DO YOU SHARE OUR STANDARDS?
Independant Contractors
Join the Scritches Team: If you are a highly skilled pet care professional seeking consistent bookings and reliable support, partner with us to grow your business while providing the gold standard of trusted service.
Business Partnerships
Partner with Trust: Elevate your brand by aligning with the Scritches Standard. We seek local businesses committed to mutual excellence and providing our clients with the most secure, high-quality pet services available.
We welcome applications for all services and locations.
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© 2026 Rialto Pet Services LLC dba Scrtiches Pet Co. All rights reserved.
A Barkingham Palace Pet Services LLC Company, dba Rialto Holdings. Formerly Critter Caretakers Pet Services
Formerly Critter Caretakers