
Quiet, gentle and reliable in-home care for your feline family member.
We help your cat feel safe and comfortable in their own territory.
No Last-Minute Fees. No Cancelation Fees. Ever.
✅ After-Visit Report
✅ No Travel Trauma
✅ Maintains Routine
✅ Health Monitoring
✅ Dedicated Attention
✅ No Visit is Missed - Ever
✅ 100% Satisfaction Guarantee
The perfect solution to ensure your cat is happy, fed and comfortable in their own territory whilst you are away for thr day or on a trip.
Best for the perfect daily check-in for most cats and households.
In this comprehensive check-in, we'll handle feeding, provide fresh cool water, perform a meticulous litter box cleaning, and dedicate quality time for affection or play to ensure your cat is happy and comfortable.
Best for multi-cat households or very social felines who crave extra attention and playtime.
Our most requested check-in. This extended visit allows for more dedicated time for interactive play with their favorite toys, extended brushing, and plenty of gentle companionship and cuddles (always on their terms, of course!)
Best for cats with complex routines or medication schedules, or those who are very shy and need extra time to warm up.
The ultimate care package for your VIP. An unhurried, full-hour visit that allows us to provide significant companionship, patiently administer complex medications, and fully engage with even the most timid cats, ensuring they feel secure and cared for.
Please note: we have a Minimum Visit Policy for cats, which is one 30min visit per 24hrs.
Your cat's safety is our top priority. During every visit, we confirm that your home's air conditioning is functioning properly and ensure all windows and doors remain securely closed, keeping your cat cool and safely indoors.
For ultimate peace of mind. We provide loving, in-home care to ensure your pet feels safe and secure while you're on vacation or a business trip.
7pm thru 7am
Best for cats who need a little more attention.
During an overnight stay, one of our trusted sitters will remain in your home overnight, providing a constant, comforting presence and ensuring all evening and morning routines are handled seamlessly.
7pm thru 7am | 2hr midday visit
Best for spoilt cats, young kittens, cats with medical or behavioral needs
Our most popular package for a reason. In addition to the full overnight stay, we return midday for a substantial two-hour visit. This breaks up the long day with air-conditioned indoor playtime, enrichment, and personal attention, ensuring your pet is never lonely and stays cool and comfortable during the hottest part of the day.
7pm thru 7am, 10am thru 4pm.
Best for Pets with separation anxiety, complex medical needs, or for the ultimate, worry-free travel experience.
Our most comprehensive, immersive care. Your pet will have their dedicated sitter present for the majority of the day and all through the night, meaning they are alone for no more than a few hours. This package provides unparalleled companionship and supervision, virtually eliminating stress and loneliness
All Drop-In, Overnight & Live-In Services Include:
✅ Fresh food and cool water on their regular schedule.
✅ Daily litter box scooping and full tidying of the area
✅ Interactive playtime with their favorite toys
✅ Gentle companionship and patience for shy or hiding cats
✅ Skilled and patient administration of pills, liquids, or injections
✅ Daily wellness checks to monitor health and behavior
✅ After-Visit Report: Keeps you up-to-date with messages, photos and checklists.
✅ Mail and package retrieval
✅ Watering plants and home security check
✅ Maintaining a clean and tidy home environment
✅ Daily check that the A/C is functioning properly.
✅ Any other home task you would like us to do
We are so confident in the integrity and professionalism of our highly-vetted service providers that we back every service with our 100% Money-Back Service Guarantee. Your satisfaction and security are our highest priority — if you are not completely satisfied with the service provided, we will make it right or refund the cost of that visit.


12 Best Pet
Services Awards

3 ThreeBest
Rated Awards

BBB
A+ RATING

4 Best Home
Services Awards

85 5-Star
Google Reviews
ADDITIONAL SERVICES
Initial Onboarding Consultation ................ FREE
Free Meet & Greet for all new clients to meet your sitter and for your sitter to meet you and your pets
Key Collection Fee | Key Return Fee ........ $16.00
Your sitter will keep your keys securely for no fee. If you would like them returned your keys returned these fees are then added.
Store Run .................................................... $30.00
Ideally you will have a full pantry of everything we need for your schedule. For last minute requests or extension, we can grab whatever you run out of
24hr Live-In .............................................. $375.00
If you need 24hr coverage for medical / pet is super-spoiled reasons give us a call. We recommend 18hr Live-Ins so your sitter can leave for shopping and personal errands
Last Minute New Client Deposit .............. $50.00
New clients with a request within 48hrs may be asked to pay $50 deposit which is refundable if we complete the service or if we are unable to. Unable to refund if client cancels before the start of the schedule.
Gratuity... Your sitter gets 100% of your tip
We hope that you are delighted with the service provided and will tip your sitter. This can be added to your invoice before or after your schedule finishes.
Additional Consultation ........................... $22.00
Further consultations are needed if you move home, get another pet, new medical requirements or a significant time has passed since your last visit
Subcutaneous Injection ............................ $12.00
Most of our sitters are vet techs or have experience in administering subcutaneous injections
Other Charges | Policies
Holiday Surcharge Day Visit ..................... $9.00
........................ Sleepover $18.00 | Live-In $25.00
As a thank you for your sitter working on holidays, a surcharge is added for each visit. Your sitter gets 100% of this surcharge.
Min Policy for Dogs with Doggy Door / 24hrs
1 x 45mins AM visit | 1 x 45min PM visit
Min Policy for Dogs w/out Doggy Door / 24hrs
1 x 45mins AM visit | 1 x 30mins MID visit | 1 x 45min PM visit
Minimum Policy for Cats / 24hrs
1 x 30min visit per 24hrs
"If your pets could choose,
they would choose us"
Join the Scritches Team: If you are a highly skilled pet care professional seeking consistent bookings and reliable support, partner with us to grow your business while providing the gold standard of trusted service.
Partner with Trust: Elevate your brand by aligning with the Scritches Standard. We seek local businesses committed to mutual excellence and providing our clients with the most secure, high-quality pet services available.
We welcome applications for all services and locations.

© 2026 Rialto Pet Services LLC dba Scrtiches Pet Co. All rights reserved.
A Barkingham Palace Pet Services LLC Company, dba Rialto Holdings. Formerly Critter Caretakers Pet Services

Formerly Critter Caretakers